| S/N | SERVICE | OBLIGATIONS | CHARGES | TIME LINE |
|---|---|---|---|---|
| 1 | Processing of Applications for Admissions | Your applications with KCSE Certificates or Equivalent Relevant Certificates | KES 500 | 7 days |
| 2 | Delivery of Syllabus Content | Registration as a student | Prescribed Tution Fees | Prescribed Contact Hours |
| 3 | Feedback on Internal Examination | Sit all examinations and Continuous Assessment Tests | Chargeable Examination Fees | 4 weeks |
| 4 | Provision of Appropriate and Relevant Teaching and Learning Facilities | Attend to all Classes and learning activities pertaining to your course | Chargeable Statutory and Tuition Fees | Term/Semester/Academic Year |
| 5 | Response to Correspondence | Written Correspondence | Nil | 3 days |
| 6 | Dissemination and Implementation of Policy Guidelines | Identified Policy, Your Inquiry, Requests and concerns through relevant offices | Nil | Immediate |
| 7 | Payment for Goods and Services | LPO/LSO, Delivery note, claims, invoice or procurement documents | Nil | 7 days |
| 8 | Enquiries Answer Telephone Calls |
Voluntary visit Your call |
Nil Nil |
10 mins 15 secs |